Get in Touch.
Have questions about manuscript submission, institutional licensing, or technical issues? Our dedicated support teams are here to help you navigate the GTS Press ecosystem.
Publisher Registered Office (India)
GTS Press Private Limited
KK Nagar, Erode (Dist), Tamil Nadu, India
info@gtspress.orgEditorial Support
Queries regarding peer review, manuscript status, or editorial board membership.
editor@gtspress.org Mon-Fri, 9am - 5pm ISTInstitutional Billing
APC invoices, library subscriptions, and institutional partnership inquiries.
info@gtspress.org Response within 24 hoursTechnical Helpdesk
Platform access issues, account recovery, or metadata correction requests.
info@gtspress.org 24/7 Global MonitoringLive Support Metrics
4.2h
AVG RESPONSE
98%
SAT RATE
140+
COUNTRIES
Common Questions
Standard peer review across GTS journals typically takes 4-6 weeks from initial submission to first decision. You can track your manuscript live in the Author Portal.
Yes, waivers are automatically applied for authors from low-income countries as defined by the World Bank. Other authors may apply via our institutional support program.
DOIs typically take 24-48 hours to fully resolve across the CrossRef network after final publication. If it persists beyond 72 hours, contact technical support.
Online
Inquiry
Direct Message
Please fill out the form below and our relevant department will get back to you shortly.